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Features


Key features of Live-PA's call recording solution

 
Live-PA has many features that allow easy functionality of the Live-PA system and portal. This in turn allows organisations to efficiently manage their call recording solution.

Below is a list of features that can be used in a Live-PA system:
Record Lync users
Pause/resume recording from Outlook toolbar
List user recordings in Microsoft Outlook
Playback of user recording in Microsoft Outlook
Recording of conference calls
Recording of PSTN calls
Recording of federated calls
On demand call recording using Outlook Toolbar
On demand call recording using Lync
IM to control call recording
IM to add tags
IM to add bookmarks
IM to add actions
Shared SQL database
Abandon recording from Outlook toolbar
Grouping of users for configuration purposes
Teams call recording supported
Exclude next call from recording
Recording tags
Recording bookmarks
Recording actions
Tagging/bookmarking/creation of actions from Microsoft Outlook
Tagging/bookmarking/creation of actions from Microsoft SharePoint
Microsoft SharePoint searching on tag, bookmarks and actions
Search recordings based on various fields in the metadata
Microsoft SharePoint interface in Outlook
Manager search for call recordings made by team members
Playback of teams call recordings by a manager
Playback rights set from within Microsoft SharePoint
Audio playback using Silverlight

To view more details on some of our major features, please use the links on the left-hand side.
 
 
 
Call Recording Solutions for Microsoft Lync and BroadSoft BroadWorks by Live-PA | Email: enquiries@live-pa.com
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